Frequently asked questions

Help topics

General

• How do I register my miscea?
• Where can I find my miscea serial number?
• What are the dimensions of my miscea system?
• What is my miscea daily energy consumption?
• How much water can I save with my miscea?
• My miscea is not giving any soap/disinfectant. What should I do?

Installation

• Can I install the miscea myself?
• Can the soapbox/waterbox components be installed in a horizontal position?
• How do I install the refill products?

Maintenance

• What maintenance does my miscea require?
• Where can I order refill products, accessories, or parts for my miscea?

Remote Control

• What can I do with the miscea remote control?
• What size of battery do I need for the miscea remote control?
• How do I change the amount of soap/disinfectant dispensed?
• How do I change the initial starting water temperature?
• What is the water shut off delay and how do I change it?
• What is the water temperature memory time and how do I change it?
• What is the bucket mode and how do I change the duration of water flow in this mode?
• What is the spool cycle?
• How do I change duration between water spool cycles?
• How do I change the duration of water flushing while in water spool cycle?
• How do I change the user interface light settings?
• How do I change the sound level of the user feedback beep tones?
• How do I change the language display?
• How do I restore factory settings?
• Which miscea models are compatible for use with the remote control?

Usage

• How do I get soap/disinfectant from my miscea?
• How do I turn on/off the water on my miscea?
• How can I change the water temperature?
• How do I adjust the water flow?
• What is the 'bucket mode' and how do I use it?
• How do I switch my miscea on/off?