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  • PRODUCTS
    • miscea LIGHT
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    • miscea CLASSIC Pure S
    • miscea CLASSIC
    • miscea KITCHEN
    • Mitsubishi Electric Jet Towel
    • Water Flow Regulator
    • miscea Remote Control
    • Liquid Refills
    • miscea aqualibur System
    • Coldstream Filter System

    • miscea aquamore System
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    Select a category on the left to view miscea Reference Projects.
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    • Email: berlin@miscea.com
    • +49 03 3701 3553 0

PRODUCTS

Product Overview
MISCEA SYSTEMS
miscea LIGHT
miscea CLASSIC Pure W
miscea CLASSIC Pure S
miscea CLASSIC
miscea KITCHEN
Liquid Refills
Mitsubishi Electric Jet Towel
ACCESSORIES
Water Flow Regulator
miscea Remote Control
WATER HYGIENE MANAGEMENT
miscea aqualibur System
Coldstream Filter System
DRINKING WATER APPLIANCES
miscea aquamore System

REFERENCES

Medical
Commercial
Home Collection
Gastronomy

Technology

HOW DOES IT WORK?
Technology
Installation Videos
Calculate Savings
QUALITY AND DESIGN
miscea Quality
Design
Awards Gallery
WATER AND HYGIENE
Water Safety
Hygiene Standards

Events

Events
Media library

Downloads

Download Overview
INFORMATION
Brochures
Refill Products Information
Manuals
MEDIA FILES
Images
TECHNICAL FILES
2D
3D
Technical Drawings
Specification Text

CONTACT

Contact miscea
Locate Dealer
FAQ

FREQUENTLY ASKED QUESTIONS

GENERAL

Where can I find my miscea serial number?

miscea systems have a serial number for each component. All serial numbers can be found on your invoice.

If you do not have your invoice, the serial numbers can be found on each component as indicated below.


What are the dimensions of my miscea system?

The dimensions of each miscea model can be found below.

  • LIGHT system dimensions
  • KITCHEN system dimensions
  • CLASSIC system dimensions

What is my miscea daily energy consumption?

In standby mode, the following miscea models only use 3W of power, which equates to less than 0.08 kWh/day or less than 3 euro cents per day for households.

  • miscea CLASSIC
  • miscea LIGHT
  • miscea KITCHEN

How much water can I save with my miscea?

miscea Sensor faucet systems can lower water usage by up to 60%*. It works by ensuring water flows only when you really need it and automatically shuts off when you don’t. Special aerators integrated into miscea faucets also help to reduce water consumption by enriching the water with air, resulting in a luxurious stream of bubbly water that is soft to the touch, non-splashing while using even less water.

*Compared to manually operated faucets without water saving aerator: 3.5 gpm

My miscea is not giving any soap/disinfectant. What should I do?

  1. Check the liquid pouches/bottles in the soapbox are not empty and have been installed correctly.

  2. Prime the soap/disinfectant tubes by following the ‘Priming the tubes’ section of the user manual for your miscea model.

  3. If this does not resolve the issue, contact your miscea dealer for further technical support.

  4. If a miscea dealer is not located near you, please contact our global service center at berlin@miscea.com or +49 33701 3553 0.

REMOTE CONTROL

What can I do with the miscea remote control?

The miscea Remote Control enables for convenient and easy adjustments of various user settings for all current miscea system models. The different user settings which can be adjusted with the miscea remote control include:

  1. Dosage amount of liquid products
  2. Starting temperature of water
  3. Duration of the bucket mode
  4. Water temperature memory time
  5. Water shut off delay time
  6. Water spool cycle intervals
  7. Duration of water spool cycle
  8. 3 LED light settings in standby mode
  9. User feedback tone settings
  10. Language options
  11. Restoring factory settings

Please note, certain functions may not be available on all miscea models.

What size of battery do I need for the miscea remote control?

The miscea remote control operates on a CR2032 button cell lithium battery rated at 3.0 V.

How do I change the amount of soap/disinfectant dispensed?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea LIGHT (with integrated dispenser)
  • miscea KITCHEN

To adjust the amount of detergent or disinfectant dispensed, simply follow the instructions on page 6 of the miscea remote control user manual.

How do I change the initial starting water temperature?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea KITCHEN

It is possible to program your miscea system to give the same water temperature each time water is used.

To adjust the initial starting water temperature, simply follow the instructions on page 7 of the miscea remote control user manual.

What is the water shut off delay and how do I change it?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea LIGHT (with integrated dispenser)

Water shut off delay time refers to the duration of water flow from the point of time hands are outside the range of the water sector. For example, water continues to flow for (X) seconds after hands are removed from water sector.

To adjust the water shut off delay, simply follow the instructions on page 8 of the miscea remote control user manual.

What is the water temperature memory time and how do I change it?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea KITCHEN

Water temperature memory time refers to the duration for which the most recently used water temperature is temporarily stored in memory. For example, when the water temperature is altered and the water is activated in quick intervals, the last used temperature setting will be temporarily stored in the faucet memory for (X) amount of time.

To adjust the water temperature memory time, simply follow the instructions on page 8 of the miscea remote control user manual.

What is the bucket mode and how do I change the duration of water flow in this mode?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea KITCHEN

The bucket mode is used when you want to fill a large container of water and require continues water flow. It is possible to change the duration of the water flow while in the bucket mode.

To adjust the duration of water flow in bucket mode, simply follow the instructions on page 8 of the miscea remote control user manual.

What is the spool cycle?

This function is offered on selected miscea models.

The automatic spool function is designed to prevent clogging of the soap and disinfectant tubes and to prevent the waterline from being infected by legionella and other waterborne bacteria.

The automatic spool function will initiate after a minimum amount of time the soap or disinfectant has not been in use. This has been set by default at 2 weeks.

If the water, soap or disinfectant has not been in use for 2 weeks while connected to a power supply, the system will perform the following steps on the liquid that was last used 2 weeks ago:

  • Step 1: The soap or disinfectant pump will operate for 30 seconds
  • Step 2: Cold water flows for 60 seconds.

Note: It is possible to change the frequency of the auto spool function for more frequent water flushing, however it is not possible to change the frequency of the auto spool function for soap and disinfectant flushing.

How do I change duration between water spool cycles?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea LIGHT
  • miscea KITCHEN

To adjust the duration between water spool cycles, simply follow the instructions on page 9 of the miscea remote control user manual.

How do I change the duration of water flushing while in water spool cycle?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea LIGHT
  • miscea KITCHEN

To adjust the duration of water flushing while in water spool cycles, simply follow the instructions on page 9 of the miscea remote control user manual.

How do I change the user interface light settings?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea LIGHT
  • miscea KITCHEN

To adjust the user interface light settings, simply follow the instructions on page 9 of the miscea remote control user manual.

How do I change the sound level of the user feedback beep tones?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea LIGHT
  • miscea KITCHEN

To adjust the beep tones, simply follow the instructions on page 10 of the miscea remote control user manual.

How do I restore factory settings?

This function is available for the following miscea models:

  • miscea CLASSIC
  • miscea LIGHT
  • miscea KITCHEN

To restore factory settings, simply follow the instructions on page 10 of the miscea remote control user manual.

Which miscea models are compatible for use with the remote control?

All current miscea models are compatible with the miscea remote control. Older generations of miscea systems may not be compatible with the miscea remote control. If your system was purchased before 2012, please check with your miscea dealer for remote control compatibility.

USAGE

How do I get soap/disinfectant from my miscea?

This functionality is offered with miscea models listed below and can be activated by following the corresponding instructions.

miscea CLASSIC

miscea KITCHEN


miscea LIGHT

How do I turn on/off the water on my miscea?

This functionality is offered with miscea models listed below and can be activated by following the corresponding instructions.

miscea CLASSIC

miscea KITCHEN

miscea LIGHT

How can I change the water temperature?

This functionality is offered with miscea models listed below and can be activated by following the corresponding instructions.

miscea CLASSIC

miscea KITCHEN

How do I adjust the water flow?

This functionality is offered with the use of the miscea water flow regulator and can be used by rotating it clockwise/anticlockwise to decrease/increase water flow.

The miscea water flow regulator is an additional accessory and is compatible with the following miscea models.

  • miscea CLASSIC
  • miscea KITCHEN

What is the "bucket mode" and how do I use it?

This functionality is offered with miscea models listed below and is useful for when you need to have continuous flow of water for various activities such as filling a large container with water.

  • miscea CLASSIC

The bucket mode can be activated by selecting the "+" and "-" temperature settings at the same time.

By default, the water will run for 1 minute in bucket mode before stopping automatically or you can stop the water manually by activating the soap/disinfectant sector.

How do I switch my miscea on/off?

It is possible to switch off your miscea using the miscea remote control by pressing the power button.

If you do not have a compatible miscea remote control for your model available, it is also possible to switch off your system by turning off the power at the power outlet or disconnecting the system from the power outlet.

INSTALLATION

Can I install the miscea myself?

miscea systems are delivered with standard installation materials and a user manual which includes installation instructions.

Can the soapbox/waterbox components be installed in a horizontal position?

The waterbox can be installed in a horizontal position; however we recommend both the waterbox and soapbox are installed in a vertical upright position for best performance, accessibility and practical reasons.

For S2 Soapbox model owners: This soapbox model can only be installed in a vertical upright position.

How do I install the refill products?

Installing the miscea refill products is fast and easy.

For pouch refills simply follow the instructions below. They can also be found in the user manual of your specific miscea model.


For bottle refills simply follow the instructions below. They can also be found in the user manual of your specific miscea model.

MAINTENANCE

What maintenance does my miscea require?

From time to time, the different components of your miscea will require some light general cleaning to keep it in good condition. To clean your miscea system, use a soft clean cloth, water and a mild cleaning product if necessary.

Regular servicing of your miscea can be done in one of 2 ways:

  1. Self-servicing of your miscea system – this includes removing and cleaning the aerator by soaking it in white vinegar and water solution. To remove the aerator requires a Perlator Key. This is provided in our maintenance kit upon request and can be ordered directly from our service department via berlin@miscea.com or +49 33701 3553 0.

  2. In selected countries, the servicing can also be performed by one of our miscea technicians for a small yearly fee per system. Please check with your nearest miscea dealer if a maintenance contract is available in your country. This service includes:

    1. Checking valves
    2. Checking for overall operation and electrical safety
    3. Descaling
    4. Overall maintenance/cleaning of system
    5. Annual maintenance and failures during the year at no additional labor or travel costs. Any parts used during repair on site will be invoiced to customer.

Where can I order refill products, accessories, or parts for my miscea?

You can contact your local miscea dealer, kitchen supplier or dental depot to order refill products, accessories or parts for your miscea. To locate your nearest dealer, please visit the ‘Locate a Dealer’ section of our website.

STILL HAVE QUESTIONS?

For all questions about your miscea product and more, we´re ready to help.
Just contact us.

Hauptstraße 2
14979 Großbeeren
Germany

T: +49 (0) 33701 3553 - 0
F: +49 (0) 33701 3553 - 19
E: berlin@miscea.com

Monday - Friday:
Saturday - Sunday:

8:30 am - 17:00 pm (CET)
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E berlin@miscea.com

E berlin@miscea.com

©2023

©2023